Shipping & Returns
CUSTOM ORDERS
Please feel free to contact me on the form or email at lisa@lisablountphotography.com. for specific requests around:
- Art sizes
- Art medium
- Art delivery
- Art shipments outside of the continental US
I want you to love the ART and have it fit your world - and in your space!
PROCESSING TIME
All of the art is custom ordered specifically for you! Once payment is received, there is about a 3 week turnaround on the items. The process to put the art on plexiglass and metal is quite elaborate and time consuming - but well worth the wait! Because this is a special order, the items are not refundable.
SHIPPING
Shipping within the continental US is free, unless otherwise stated. For other locations, please email me at lisa@lisablountphotography.com for a custom quote.
Many of the ART pieces are custom ordered. Allow up to 3 weeks for creation and shipping within continental US. Additional time required on some products - those are specified on those products. For custom quotes, timing will be given along with the shipping quote.
LOCAL PICKUP
For those close to Northwest Arkansas (or want to visit!), local pickup is always an option.
LOCAL DELIVERY
We work with a local transportation service and can delivery large ART as well as hang it. Prices are quoted based on distance from the Gallery, travel time, number of pieces of ART to hang. If this is something you’re interested in, email me at lisa@lisablountphotography and I can work with them to get you a quote.
RETURNS
All of the art is ordered specifically for you!
Because this is a special order, the items are not refundable, so please choose your artwork carefully! All items are final sale.
Damaged Artwork
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately with digital images of the box.
Be very careful unwrapping your ART. If you ordered large ART and did not select to museum mount it - but instead plan to frame it, we recommend you leave all unpacking and handling of the ART to a trusted professional framer or ART handler.
If you notice damage upon unpacking your ART, contact us within 48 hours of receiving the ART, along with digital images of the damage. If we find that the ART was damaged in transit we will work to replace the ART. In the event that we are unable to replace the ART, we will arrange a refund upon receiving the returned damaged ART.
Contact Information:
Email: lisa@lisablountphotography.com